These terms govern your use of the Upstate Upward Media Group website and the tools and forms we offer through it. Please read them carefully.
Last updated: July 15, 2026
These Terms of Service (“Terms”) are a legal agreement between you and Upstate Upward Media Group (“Upstate Upward,” “we,” “us,” or “our”) governing your access to and use of upstateupward.com and any tools, forms, audits, or booking links we make available through it (together, the “Site”). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Upstate Upward is a marketing agency based in Baltimore, Maryland that helps local service businesses get found on Google and turn searches into booked jobs. You can reach us at info@upstateupward.com or (443) 272-5947.
You may use the Site for lawful purposes only. You agree not to:
Our Site may offer free tools such as the Upward Score and findability audits. These are provided for general informational purposes to help you understand your online presence. They are estimates based on available data and assumptions, are not guarantees of any particular result or ranking, and should not be relied upon as your only basis for business decisions.
The Site is a starting point, not a contract for services. Any paid engagement — such as a Get Found Sprint, the Get Found Plan, or another plan — is governed by a separate written agreement, proposal, or statement of work between you and Upstate Upward. Where that separate agreement conflicts with these Terms, the separate agreement controls for that engagement.
The Site and its content — including text, graphics, logos, the Upstate Upward name and brand, the Upward Score concept, and the design and layout — are owned by or licensed to Upstate Upward and are protected by intellectual-property laws. You may view and share the Site for your own informational use, but you may not copy, reproduce, republish, or use our content or brand for commercial purposes without our prior written permission.
The Site may link to or rely on third-party websites and services (for example, scheduling, form, and analytics providers). We do not control those third parties and are not responsible for their content, availability, or practices. Your use of third-party services is subject to their own terms and policies.
The Site is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that any information on it is accurate, complete, or current.
To the fullest extent permitted by law, Upstate Upward and its owners and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of — or inability to use — the Site, even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Upstate Upward from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Site or your violation of these Terms.
We may modify or discontinue any part of the Site at any time, and we may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. You agree that any dispute relating to the Site or these Terms will be handled in the state or federal courts located in South Carolina, and you consent to their jurisdiction.
Questions about these Terms? Email info@upstateupward.com or call (443) 272-5947. See also our Privacy Policy and contact page.