Getting started
What does Upstate Upward Media Group do?
We're a marketing agency in Baltimore, MD that helps local service businesses get found on Google and turn searches into booked jobs — through local SEO, Google Business Profile, conversion websites, reviews, and lead generation, all managed by one dedicated contact.
How do we get started?
It starts with a free Upward Score: we audit your Google presence and show you exactly where you're losing customers. If it's a fit, we recommend a plan and get to work — usually within a week. No pressure, no obligation.
What is the Upward Score?
The Upward Score is a 0–100 measure of how findable your local business is on Google, based on your map-pack rankings, reviews, Google Business Profile, website, and content. Raising it is our single, measurable job — so you always know exactly what you're paying for.
Pricing & contracts
How much does it cost?
Managed monthly plans start at $1,500/month (the Growth plan), with a one-time website Foundation from $2,500 and higher tiers for businesses ready to scale. Pricing is transparent with no hidden fees; ad spend, if any, is billed separately.
Are there long-term contracts?
No. Everything is month-to-month — cancel anytime. We keep clients by delivering results, not by locking them into contracts, and we back that with a 90-day guarantee.
Do you guarantee results?
Yes. If you don't see measurable improvement in your Upward Score and leads within 90 days, we keep working at no charge until you do. That's the whole reason we measure — there's nowhere for us to hide.
Results & timeline
How long until I see results?
Most local businesses see measurable movement in rankings, reviews, and leads within 60–90 days. Local SEO compounds, so results grow the longer we work together — and you're never locked in while it builds.
How do you report results?
You get a plain-English monthly report showing your Upward Score, rankings, calls, leads, and reviews — plus a dedicated contact who walks you through it. No vanity metrics, no black boxes.
Services & fit
What types of businesses do you work with?
We specialize in local service businesses — home services, health and wellness, professional services, and trades — mainly in the Baltimore metro, and remotely across the U.S.
Do I have to buy every service?
No. Most clients start with our core plan and add paid ads or social as they grow. We only recommend what will actually move your revenue and your score.
What is local SEO and why does it matter?
Local SEO gets you ranking for nearby and "near me" searches and in Google's local map pack — where service businesses win customers. For a local business it's usually the highest-ROI marketing there is, because it reaches people ready to buy right now.